Document Replacement


County of Maui - DHHC - Immigrant Services Division

Services Provided:

  • Immigration forms.

  • Passport applications (Philippines, COFA, U.S.).

  • Support with document replacement and fee waivers.

  • I-94s.

Contact Information:

  • Phone: (808) 270-7791

  • Email: michelle.tardville@co.maui.hi.us

Immigrant Resource Center Maui (IRC)

Services Provided:

  • Replacement of immigration documents.

  • Interpreters and translators.

  • Social services.

  • Multilingual resources.

Contact Information:

  • Terrina Wong:

    • Phone: (808) 517-6733

    • Email: terrina@pacificgatewaycenter.org

  • Maria Rallojay

    • Phone: (808) 476-5852

    • Email: mariarallojay@hicir.org


Maui Department of Health - Vital Records

Services Provided:

  • Replaces vital records such as:

    • Birth certificates.

    • Marriage certificates.

Contact Information:

  • Phone: (808) 984-2400

  • Email: DOH.MauiVR@doh.hawaii.org

Federal Social Security Administration

Services Provided:

  • Replacement of social security cards.

  • Issue social security number printouts for temporary verification for free.

*Calls are offered in English and other languages*

Contact Information:

  • Phone: 1 (800) 722-1213


National Passport Processing Center

Services Provided:

  • Replaces passports and waives application fee for those impacted by Maui wildfires until August 2026.

Contact Information:

  • Phone: 1 (877) 487-2278

  • Email: NPIC@state.gov

Maui Division of Motor Vehicles and Licensing’s Lahaina Satellite Office

Services Provided:

  • Assists West Maui residents replace driver’s licenses and state ID cards for free.

*DMV open 9 am - 2 pm; call center open 8 am - 4 pm*

Contact Information:

  • Phone: (808) 270-7363

  • Email: DMV@mauicounty.gov


U.S. Citizenship and Immigration Services

Services Provided:

  • Replaces green cards with possibility of fee waiver if individual can demonstrate inability to pay.

Contact Information:

  • Phone: (800) 375-5283